Terms of Service

These Terms of Service ("Terms") govern access to and use of services provided by Vambita (Pty) Ltd ("Company", "we", "our", "us"). By accessing or using our services, APIs, messaging integrations, or applications, you agree to these Terms.

1. Acceptance of Terms

Use of our services constitutes acceptance of these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately.

2. Scope of Services

We provide technology, automation, messaging, hosting, and integration services. Services are provided on an evolving basis and may be modified or enhanced.

3. Acceptable Use

Violations may result in suspension or termination.

4. Messaging Platform Usage

Users are responsible for lawful communication when using integrations such as WhatsApp. Third-party platform terms apply independently.

5. API and Integration Use

6. Data Processing

Data is processed according to our Privacy Policy and POPIA obligations. Users remain responsible for lawful submission of third-party data.

7. Intellectual Property

All proprietary technology remains property of Vambita (Pty) Ltd unless agreed otherwise.

8. Service Availability

We aim for reliability but do not guarantee uninterrupted availability.

9. Payment and Subscription Terms

Where services are provided on a paid or subscription basis:

Cancellation requests must be submitted before the renewal date. Fees already paid are non-refundable unless required by law or agreed in writing.

We reserve the right to revise pricing with reasonable notice. Continued use after changes constitutes acceptance of new pricing.

10. Limitation of Liability

To the maximum extent permitted by law, Vambita (Pty) Ltd shall not be liable for:

11. Indemnification

Users agree to indemnify Vambita (Pty) Ltd against claims arising from misuse of services.

12. Termination

Access may be terminated for breach, risk, or legal obligation.

13. Dispute Resolution and Arbitration

In the event of any dispute arising out of or relating to these Terms:

Arbitration shall:

Nothing prevents either party from seeking urgent interim relief through courts.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

15. Changes to Terms

Terms may be updated periodically. Continued use implies acceptance.

16. Contact

Vambita (Pty) Ltd
Email: [email protected]

Effective Date: 16 February 2026